and conquer challenges
and conquer challenges
If you are like us, you've beat your head against the wall a time or two. Building a service business can be as unhealthy as it is rewarding at times. Combining customer service, project management, logistics, and technical staff, what could go wrong?! The good news is that it can get easier. And together, we don't have to reinvent the wheel to do it.
Expecting a fire to break out at any moment can lead to burnout and fear of time off. Employees can become less effective or desensitized to real service emergencies.
Day-to-day work can take over. A need for constant management and oversight or lack of the necessary staff takes its toll on home lives when work spills over.
Sometimes employees grow beyond their capabilities, are in the wrong seat, or need training. Expectations can become unclear and unfulfilled, leading to recurring issues.
If processes are documented they don't always get followed. Employees may know better and fly under the radar to get it done their own "right" way.
The company has grown to the edge of its capacity. Structure is loose or poorly defined. There may have been gridlock when working on the business, but what got you here, won't get you there.
Individual coaching is very valuable. However, it leaves you to work through the team dynamic on your own. We work with you and your managers together to help you become one cohesive leadership team with the tools to get the job done. Everyone gets on the same page and onboard from the beginning.
We teach and help you implement a complete set of tools which you and all of your leaders and managers can use to create consistency across the organization.
Every business is unique. Our process helps you add repeatability and structure to that uniqueness you have already built. Use a system that so many service organizations have been successful with to get more of what they want from their businesses.
We love working with construction related businesses: Architecture Firms, Interior Design, Engineering Firms, Project Management, General Contractors, Framing and Structural, Concrete, Electricians, Audio Video, Security, Systems Integrators, Pool, Mechanical, Plumbing, Leak Detection, HVAC, Drywall, Home Remodeling Contractors, Window and Door, Kitchen and Bath Remodelers, Restoration, Roofing, Paving and Hardscape, Landscape, and other service trades.
Technical services is where we come from. We help: Software and Programming Firms, Game Developers, Technology and Software Integrators, IT Services, Equipment Repair, and Specialized equipment service firms.
Leaders who are willing to be open and looking to transform into a healthy collaborative organization. They want to develop a high performing leadership team that will be able to take on more of the day-to-day business operations.
Firms with 20 - 250 employees and something big to accomplish in the world.
We work throughout the US virtually and in-person in the following areas:
South Orange County, CA: Irvine, Lake Forest, Laguna Hills, Mission Viejo, Rancho Santa Margarita, Ladera Ranch, San Juan Capistrano, Capistrano Beach, Dana Point, Laguna Niguel, and Aliso Viejo.
Gallatin County, MT: Bozeman, Belgrade, Four Corners, Gallatin Gateway.
Call us to find out how we help you take your business to the next level. Our program will help your company come together, get on the same page, and create an enduring transformation.
The Entrepreneurial Operating System (EOS) is a set of simple concepts and practical tools used by more than 100,000 companies around the world to clarify, simplify, and achieve their vision. Look at your business in a whole new way.
Join one of our Peer Collaboration Groups and set aside time to work on your business. Get your head out of the day-to-day and get into a creative space. Develop your plans and goals with like-minded service leaders who are ready to share and learn from each other.